Terms of Service 08.09.2025


MAXDATA.APP SERVICE REGULATIONS




§ 1. General provisions



  1. These regulations (the “Regulations”) define the rules and conditions for using the online service “maxdata.app” available at the internet address maxdata.app (the “Service”).
  2. The Regulations constitute the terms for the provision of digital services and content and are provided pursuant to applicable laws on electronic services and consumer protection.
  3. The Service is owned and operated by Maxdata App Ltd, registered in England and Wales (registered office: 280 King Street, London, England, W6 0SP; company number 12078187) (the “Service Provider”).
  4. Contact with the Service Provider is possible: (a) via the live chat window available on the website, (b) through the contact form in the Service, and (c) by email at info@maxdata.app.
  5. As part of its activity, the Service Provider provides services to users as specified in these Regulations by electronic means (the “Services”).
  6. The Service Provider does not provide brokerage, intermediation, investment advisory, portfolio management or execution services, and does not cooperate with entities providing such services.
  7. Information about Services on the website (including descriptions, technical and functional parameters and prices) constitutes an invitation to treat and not an offer.
  8. Before using the Service, users must read the Regulations and the Privacy Policy.
  9. Sanctions & restricted jurisdictions. The Service is not directed to, and may not be used by, persons or entities (a) located, organized or ordinarily resident in jurisdictions subject to comprehensive sanctions or where providing the Services is prohibited by law, or (b) listed on sanctions lists maintained by competent authorities. The Service Provider may implement geoblocking and screening to comply with law.
  10. “As is / as available.” The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, the Service Provider disclaims all statutory or implied warranties, representations or conditions not expressly set out in these Regulations. Nothing herein affects rights which cannot be excluded under mandatory law.





§ 2. Definitions



Capitalised terms have the following meanings:


  1. Working Day – a day other than Saturday, Sunday or a public holiday in England and Wales;
  2. Assignment – has the meaning given in § 14(1);
  3. Consumer – a natural person acting wholly or mainly outside their trade, business, craft or profession;
  4. Account – a panel created in the Service’s IT system enabling the user to use the Services;
  5. Payment Operator – an entity providing electronic payment services to the Service Provider. The current Payment Operator is Stripe, Inc. (pay.MaxData.app);
  6. Privacy Policy – the document describing how the Service Provider processes personal data;
  7. Entrepreneur – a natural or legal person, or other entity with legal capacity, acting for purposes relating to their trade, business, craft or profession;
  8. Entrepreneur acting as a Consumer – a natural person conducting business who enters into a contract directly related to their business but not of a professional nature for that person;
  9. Regulations – these terms of service;
  10. Service – the online service described in § 1;
  11. Agreement – an agreement for the provision of electronic services between the Service Provider and the user;
  12. Services – services provided electronically within the Service;
  13. Paid Services – Services provided for a fee under § 5(6);
  14. Service Recipient / User – a Consumer, Entrepreneur or Entrepreneur acting as a Consumer who has concluded an Agreement or taken steps to conclude one;
  15. Service Provider – has the meaning given in § 1(3);
  16. Digital Assets – cryptographic tokens, cryptocurrencies and similar digital representations of value not issued by a central bank or public authority;
  17. MXD Token – a Digital Asset optionally issued by or associated with the Service Provider for utility/loyalty purposes as described by the Service Provider from time to time; MXD Token is not a security, deposit, e-money or investment product;
  18. Lifetime Access – a paid, non-transferable licence granting access to a defined product/tier or feature set for the commercial lifetime of that product/tier as operated by the Service Provider, subject to these Regulations, fair use and technical/legal feasibility;
  19. Roadmap – forward-looking descriptions of planned or potential features, timelines, milestones or initiatives;
  20. Third-Party Services – services, data feeds, APIs, libraries, payment processors, exchanges or platforms not controlled by the Service Provider;
  21. AI Outputs – any text, image or other output generated or summarised by algorithms, machine learning or large language models within the Service;
  22. Beta Features – experimental or pre-release features which may be incomplete, unstable or withdrawn at any time;
  23. Force Majeure – events beyond a party’s reasonable control as described in § 20(2);
  24. Fair Use Policy – reasonable usage limits (e.g., rate limits, storage, API calls) set by the Service Provider to protect stability and prevent abuse;
  25. Community Signals – a module enabling Users to publish, assess and rank market signals and to receive rewards or incur costs in accordance with these Regulations;
  26. Signal – information or market communication (text, graphic, link or other content) published in Community Signals;
  27. Signaller – a User publishing a Signal;
  28. Reputation Score – an algorithmically calculated reputation score of a Signaller;
  29. Stake/Slashing – voluntary or required staking (points/credits/tokens/other) that may be increased by rewards or reduced/forfeited upon negative outcomes;
  30. Signal Reward – a reward (points, credits, MXD tokens, other non-cash benefits or—if provided—cash payments) granted under rules set by the Service Provider;
  31. Community Review – the process by which the community and/or algorithms evaluate Signals and influence Reputation Score, rewards and slashing;
  32. Community Signals Policy – a supplementary document specifying technical parameters, thresholds, rates, ranking algorithms, limits and detailed rules of Community Signals (may be updated under § 13).





§ 3. Technical requirements



  1. Proper use of the Service requires:

a) internet access;

b) a device enabling internet access (PC, laptop, smartphone, tablet);

c) an up-to-date web browser;

d) acceptance of cookies used by the Service.

  1. Creating an Account requires:

a) meeting the conditions in § 3(1);

b) a personal email account;

c) a personal mobile phone and valid phone number.

  1. Users are prohibited from using viruses, bots, worms or other harmful code, files or programs (including automation scripts).
  2. The Service Provider may implement technical protections, rate limits and anti-scraping/anti-bot measures. Circumvention is prohibited and may lead to suspension or termination under § 4 and § 6.





§ 4. General rules for using the Service



  1. The User must use the Service in accordance with applicable law, these Regulations and good practices.
  2. Providing unlawful content is prohibited.
  3. A natural-person User may use the Service only personally. For non-natural-person Users, only duly authorised representatives may use the Service on their behalf.
  4. Sharing credentials or otherwise enabling unauthorised access to an Account is prohibited.
  5. Data and information provided by Users must be true, complete and accurate.
  6. Where the Service Provider reasonably suspects:

a) unauthorised Account use; or

b) false, incomplete or inaccurate data,

the Service Provider may refuse to conclude the Agreement or perform the Services until doubts are clarified.

  1. The Service Provider may suspend a Service if its performance threatens the security of the User, other Users or the Service. If a suspended Service is paid, the Service Provider refunds payments for the unprovided portion within 7 Working Days.
  2. For compliance (including AML/KYC) or integrity, before or during the business relationship the Service Provider may request:

a) additional confirmation of orders;

b) additional identity data;

c) identity documents;

d) the purpose of using the Service and supporting documents;

e) information on the source of funds and supporting documents.

  1. If the Service Provider suspects a breach of law, third-party rights, these Regulations or good practices, it may temporarily (for up to 30 days) block access and suspend Services pending clarification.
  2. If a violation is determined, the Service Provider may warn the User or—if serious—terminate the Agreement under § 6.
  3. Without limitation, the following are prohibited: (i) reselling, sublicensing or sharing logins; (ii) bulk/systematic scraping; (iii) using the Service to act as a broker/dealer or to execute trades for third parties; (iv) reverse-engineering or decompiling; (v) using the Service to generate unlawful or harmful AI Outputs.





§ 5. Types and scope of Services



  1. The Service Provider offers Users the ability to create an Account and maintain access until deletion.
  2. Services cannot be purchased without an Account; Users will be asked to register before purchasing.
  3. Users may order Services directly via the Service.
  4. The Account enables viewing purchased Services and accessing materials available after login.
  5. Services may be provided online or, where indicated, in person at the time and place specified in the Service description.
  6. Services are payable according to the price shown in the Service description.
  7. Services are available only to persons with full legal capacity.
  8. Within the Account, the Service Provider may provide dedicated/free materials for a period determined by the Service Provider.
  9. The User agrees to receive invoices electronically.
  10. The Service Provider may introduce, modify or withdraw Services, plans, quotas, limits and features (including AI models, data sources, backtests, bots, alerts and integrations) at any time, including within Lifetime Access, to the extent reasonably necessary for legal compliance, security, technical feasibility, business continuity or changes in Third-Party Services. Where feasible, material changes will be notified under § 13.
  11. The Service may integrate with Third-Party Services (e.g., exchanges, data providers, payment processors). The Service Provider does not control and is not responsible for Third-Party Services, their availability, correctness, fees or policies. Use of Third-Party Services may be subject to separate terms.
  12. The Service Provider does not hold, transmit, exchange or custody Digital Assets for Users. Any trades, wallets or private keys remain solely under the User’s control and risk.





§ 6. Termination of Agreement and business relationship



  1. This section applies to Agreements for Account and Service provision.
  2. The User may terminate (cancel a subscription) at any time via the user panel at maxdata.app/user.
  3. The Service Provider may terminate in cases specified in these Regulations and applicable law, on 7 Working Days’ notice by posting a termination notice to the Account or via the website form. Upon expiry of the notice period, the Service Provider may, at the User’s request, remove the Account.
  4. During the notice period, the Service Provider may block access and suspend some or all Services to prevent violations.
  5. The Service Provider may terminate if:

a) the User’s identity cannot be verified;

b) there are reasonable doubts about accuracy, authenticity or completeness of identification data or documents;

c) there are reasonable suspicions that the Service is used contrary to law;

d) there are reasonable suspicions of unauthorised Account use;

e) third parties have obtained access credentials;

f) required by a competent authority or necessary for legal compliance or sanctions risk management;

g) the User violates the Fair Use Policy or § 4(11).

  1. Following termination under § 6(5), the Service Provider may refuse to re-enter into an Agreement.
  2. Termination does not affect the validity of other Agreements already fulfilled by either party.
  3. Termination equals termination of the business relationship between the Service Provider and the User.
  4. Effect of termination. Upon termination or suspension, access to Services (including Lifetime Access) may cease. Unless required by mandatory law, fees already paid are non-refundable, and no credits are provided for partial periods, Beta Features or promotional bonuses. Provisions that by their nature should survive (e.g., IP, disclaimers, liability limits, governing law) shall survive.





§ 7. Right of withdrawal (Consumers and Entrepreneurs acting as Consumers)



  1. A User has the right to withdraw from a distance Agreement within 14 days of conclusion, without giving reasons.
  2. Withdrawal is exercised by submitting a withdrawal statement. The deadline is met if the statement is sent before expiry of the 14-day period.
  3. The statement may be submitted in any form. For convenience, the Service Provider recommends using the website form including:

a) name / company name;

b) email address;

c) an explicit withdrawal statement.

The Service Provider confirms receipt by email and deletes the Account without undue delay, no later than 7 Working Days after receiving the statement.

  1. Digital content/services started before the end of the withdrawal period. Where the Service consists of digital content not supplied on a tangible medium or a digital service, and performance begins before the 14-day period with the User’s prior express consent and acknowledgement of loss of the right of withdrawal, the right is lost upon full performance (or proportionally reduced where permitted by law).
  2. Refund method. Any refund (where applicable) is made using the same means of payment, unless expressly agreed otherwise and provided no fees arise. The Service Provider may deduct amounts corresponding to services already provided before withdrawal if permitted by law.
  3. This § 7 does not limit mandatory consumer rights.





§ 8. Liability of the Service Provider



  1. The Service Provider is not liable for:

a) temporary unavailability of all or some Services;

b) consequences of actions taken to adapt the Service to applicable law;

c) damages arising during or in connection with the use of the Service;

d) non-performance or improper performance resulting from the User’s actions contrary to the Regulations or law (including using another person’s data);

e) non-performance or improper performance of obligations between Users;

f) damages from using the Service in a manner inconsistent with its purpose, these Regulations or law;

g) non-performance or improper performance due solely to the User’s actions;

h) non-performance or improper performance due to acts or omissions of third parties for whom the Service Provider is not responsible.

  1. The Service Provider uses reasonable efforts to ensure availability of the Service.
  2. The Service Provider is not liable for disruptions caused by:

a) maintenance, conservation or modernisation works;

b) reasons attributable to the User (e.g., device malfunction, loss of connectivity);

c) reasons beyond the Service Provider’s control (e.g., third-party actions). The Service Provider will perform works in a manner minimally burdensome for Users.

  1. Information on the Service and social media does not constitute investment advice; the Service’s tokens are not investment tokens and are not offered as financial instruments.
  2. No financial, legal or tax advice. AI Outputs, backtests, alerts, bots, charts, news and market data are informational/educational and must not be relied upon as investment, legal or tax advice. Past or hypothetical performance does not guarantee future results. Users remain solely responsible for their decisions and outcomes (including trading losses and taxes).
  3. Limitation of liability (Entrepreneurs). To the maximum extent permitted by law, the total aggregate liability of the Service Provider towards an Entrepreneur for all claims arising out of or related to the Service or these Regulations shall not exceed the greater of: (i) the amount actually paid by such User to the Service Provider for the Paid Services during the 12 months preceding the event giving rise to liability, or (ii) 200 USD. The Service Provider is not liable for indirect, incidental, special, punitive or consequential damages, or for loss of profit, revenue, goodwill, data or business interruption.
  4. Nothing in these Regulations excludes or limits liability which cannot be excluded or limited under mandatory law. For Consumers, the above limitations apply only to the extent permitted by mandatory law.





§ 9. Complaints



  1. If the Service is provided not in accordance with these Regulations, the User may file a complaint.
  2. A complaint should be submitted via the contact form on the MaxData.app website and include:

a) name / company name;

b) email address;

c) subject of the complaint (description of irregularities);

d) circumstances supporting the complaint;

e) a proposed resolution.

  1. The Service Provider replies within 30 days of receipt in correct and complete form. In justified cases (e.g., complex matters, Third-Party Service consultation), this period may be extended once by an additional 30 days, with notice before the initial period expires.
  2. Failure to respond within the applicable period does not constitute acknowledgment of the complaint. Responses are provided via the website form or by email.
  3. This § 9 does not limit mandatory consumer rights.





§ 10. Intellectual property



  1. All elements of the Service, including:

a) the Service name;

b) the Service logo;

c) the website operation rules, graphic elements, interface, software, source code and databases—are protected under applicable copyright, trademark, database and other IP laws.

  1. Any use of the Service Provider’s IP without prior express permission is prohibited.
  2. Unless expressly permitted, Users receive a personal, non-exclusive, non-transferable, revocable licence to use the Service lawfully. Users must not remove or alter proprietary notices.





§ 11. Processing of personal data



  1. Information on personal data processing is available in the Privacy Policy at https://legal.maxdata.app.





§ 12. Out-of-court dispute resolution



  1. This section applies only to Consumers.
  2. Consumers may use out-of-court methods of complaint resolution and claims enforcement.
  3. Detailed information is available at the Service Provider’s registered office or upon request.
  4. Consumers may also use the online dispute resolution platform (ODR): http://ec.europa.eu/consumers/odr/.





§ 13. Amendments to the Regulations



  1. The Service Provider may amend the Regulations in case of:

a) changes in the scope of business;

b) introduction, withdrawal or modification of Services;

c) technical modifications requiring adjustments;

d) legal obligations to amend, including adapting to current law.

  1. Users will be notified by publishing the amended version at least 14 days before it becomes effective and, within the same period, by email. Where changes are required for security or legal compliance, they may take effect immediately upon publication, with prompt notice.
  2. A User who does not agree may terminate the Agreement by sending a termination statement before the changes take effect. Failure to terminate within this period constitutes consent to continued provision under the amended terms.
  3. § 13(3) does not apply to changes consisting of:

a) changes to identification or contact details;

b) changes to the Service name or URL;

c) changes to technical requirements that do not restrict or deprive current Users of the ability to use the Service or impose additional obligations.

  1. Updates to the Roadmap, features, models, integrations, pricing or quotas do not constitute amendments of essential terms unless expressly stated.





§ 14. Assignment



  1. If the Service Provider transfers rights and obligations arising from Agreements to another provider (the “Assignment”), Users will be notified at least 14 days before the effective date via the website form.
  2. A User who does not agree may terminate before the Assignment becomes effective. Failure to terminate within the period constitutes consent to the Assignment.
  3. The User acknowledges that Assignment may involve transfer of personal data to the assignee for continued provision, in accordance with data protection laws.





§ 15. Final provisions



  1. The current version of the Regulations is effective from 23.08.2025.
  2. The Service Provider provides the Regulations before Account creation.
  3. The Regulations may also be provided in another manner upon request if display or reading is problematic. Please contact support.





§ 16. Specific terms for 

Lifetime Access



  1. Meaning of “lifetime.” Lifetime Access refers to the commercial lifetime of the specific product/tier purchased, not the natural life of the User, and does not guarantee perpetual availability of any specific feature, integration, AI model, dataset or Third-Party Service.
  2. Scope. Lifetime Access covers only the features included in the purchased product/tier at purchase and reasonable like-for-like evolutions thereof. It does not include future paid add-ons, higher tiers, premium data sources, increased quotas/limits, new modules, or Third-Party Services requiring separate fees.
  3. Fair use and limits. Lifetime Access is subject to the Fair Use Policy, technical limits, usage caps and rate limits, which may change over time for stability, cost and security reasons.
  4. Non-transferable. Lifetime Access is personal to the purchasing Account, non-assignable and non-transferable, except as required by mandatory law.
  5. Withdrawals/refunds. Unless required by mandatory law, Lifetime Access purchases are non-refundable after access is granted.
  6. Suspension/termination. Lifetime Access may be suspended or terminated for reasons in § 4 and § 6 (including breach, fraud, sanctions risk, unlawful use, non-compliance with AML/KYC requests).
  7. Discontinuation. If the Service Provider ceases to operate the relevant product/tier globally for business, technical or legal reasons, it may, at its reasonable discretion, offer an alternative of comparable value (e.g., access to a different tier or credits). No cash refunds are due unless required by mandatory law.





§ 17. MXD Tokens and Digital Assets



  1. Nature of MXD Token. MXD Token (if issued or supported) is intended solely for utility/loyalty purposes within the MaxData.app ecosystem. It is not offered as, or intended to be, a security, investment, collective investment scheme, deposit, e-money, derivative or other regulated financial instrument.
  2. No expectation of profit. Acquisition, receipt or holding of MXD Token must not be made with any expectation of profit, price appreciation or income. The Service Provider does not guarantee liquidity, price, buyback, burn or listing. Any Roadmap statements regarding MXD Token are aspirational and may change or not occur.
  3. Eligibility and restrictions. MXD Token is not available to persons or entities in prohibited jurisdictions or subject to sanctions, and may be restricted in certain countries. The Service Provider may perform AML/KYC checks and refuse, restrict or reverse interactions to comply with law.
  4. Risk disclosure. Digital Assets are volatile and high-risk. Loss of value, loss of private keys, network failures, smart-contract bugs, forks and regulatory changes may result in total loss. The Service Provider does not provide custody and is not responsible for losses relating to wallets, private keys or transactions.
  5. No advice. Nothing in the Service constitutes investment, legal or tax advice. Users should obtain independent professional advice and understand all risks before acquiring or using Digital Assets.
  6. Tax. Users are solely responsible for taxes arising from acquisition, disposal or use of MXD Tokens or other Digital Assets.
  7. No redemption/right to services. Holding MXD Token does not entitle the holder to redemption, dividends, profits, governance or ownership rights in the Service Provider, unless expressly stated in separate, specific terms. Any benefits, discounts or utilities may be modified, capped, suspended or discontinued at any time, especially where required by law or Third-Party changes.
  8. Fraud/market abuse. Wash trading, spoofing, market manipulation or use of the Service for unlawful Digital Asset activities are prohibited and may lead to termination under § 6.





§ 18. Roadmap and forward-looking statements



  1. Any Roadmap, milestones, timeframes, feature lists, partnership plans or performance targets are forward-looking statements and inherently uncertain.
  2. The Service Provider makes no commitment to deliver specific features by specific dates and assumes no liability for delays, changes, cancellations or differences between Roadmap items and delivered functionality.
  3. Future-looking language in marketing, blogs, social media or presentations is non-binding and should not be relied upon as promises.





§ 19. AI Outputs, market data and Third-Party content



  1. AI Outputs may be inaccurate, incomplete or reflect model/algorithm limitations. The Service Provider does not guarantee factual accuracy, completeness or suitability for any purpose.
  2. Backtests, hypothetical or simulated results have inherent limitations and do not reflect real trading conditions (e.g., latency, slippage, liquidity). They should not be relied upon to predict actual performance.
  3. Data (including on-chain, market, news and order-book data) may contain errors, delays or interruptions. The Service Provider may correct errors, including obvious pricing or typographical errors, and is not liable for actions taken based on erroneous data.
  4. Third-Party content and links are provided “as is”. The Service Provider is not responsible for their availability, accuracy or legality.





§ 20. Service modifications, availability and Force Majeure



  1. The Service Provider may (a) modify the Service, (b) temporarily suspend access for maintenance, security or technical reasons, or (c) discontinue specific features, models, datasets or integrations. Where feasible, advance notice will be provided.
  2. Neither party is liable for delay or failure caused by Force Majeure, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, labour disputes, power or internet failures, failures of Third-Party Services, regulatory actions, court orders or changes in law.
  3. The Service is not a data-backup service. Users are responsible for backing up any content or configurations they rely on.





§ 21. Indemnification and additional limitations



  1. Indemnification (Entrepreneurs only). An Entrepreneur shall indemnify and hold harmless the Service Provider and its affiliates from and against third-party claims, damages, costs and expenses (including reasonable legal fees) arising out of (a) the Entrepreneur’s unlawful use of the Service, (b) breach of these Regulations, or (c) infringement of third-party rights caused by the Entrepreneur.
  2. Set-off. The Service Provider may set off any amounts due from the User against amounts payable to the User to the extent permitted by law.
  3. Language. In the event of discrepancies between language versions, the English version shall prevail, without prejudice to mandatory consumer protection rules.





§ 22. Governing law and jurisdiction



  1. These Regulations and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales, without prejudice to mandatory consumer protection rules of the Consumer’s country of residence (within the UK or the EEA).
  2. Disputes with Entrepreneurs shall be submitted to the courts of England and Wales, with venue in London.
  3. Disputes with Consumers shall be brought before courts having jurisdiction according to applicable mandatory law; a Consumer may in any event bring proceedings in the courts of their place of residence or in the courts of England and Wales.
  4. Nothing in this § 22 limits a Consumer’s right to use the ODR platform or other out-of-court mechanisms under § 12.





§ 23. Notices, severability, no waiver, entire agreement



  1. Notices. The Service Provider may provide notices via the Service interface, email or the contact details associated with the Account. Notices are deemed received upon dispatch (email) or posting (Service).
  2. Severability. If any provision is found invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be replaced by a valid one that most closely reflects its intent.
  3. No waiver. Failure to enforce any provision is not a waiver of rights.
  4. Entire agreement. These Regulations, together with the Privacy Policy and any service-specific terms presented at purchase, constitute the entire agreement between the parties and supersede prior understandings relating to the subject matter.





§ 24. Community Signals



  1. Nature of the module. Community Signals is a user-generated content (UGC) module for rapid information exchange and evaluation. Content in the module is informational/educational and does not constitute investment, legal or tax advice. The Service Provider does not intermediate transactions, nor provide brokerage or investment advisory services.
  2. No betting; no guaranteed payouts. Community Signals is not a betting or gambling service. Any rewards, points, credits, MXD tokens or other benefits are algorithmic/discretionary and may be modified, limited, suspended or cancelled as permitted by law and under § 13. The Service Provider may apply geoblocking and jurisdictional restrictions.
  3. Access and verification. Access may require additional conditions (e.g., identity verification, AML/KYC, minimum account age, Stake). The Service Provider may refuse, limit or revoke access to ensure compliance, security and system integrity.
  4. Publication and licence. By publishing a Signal, the User warrants they have rights to the content and grants the Service Provider a non-exclusive, royalty-free, worldwide, transferable and sub-licensable licence to use, reproduce, modify, translate, create derivative works, distribute and publicly make available the Signal (including in marketing and APIs) to the extent necessary to provide and promote the Services.
  5. Prohibitions and compliance. It is prohibited to:

a) publish unlawful, misleading, defamatory content or content infringing personal rights or IP;

b) disclose confidential information, inside information or legally protected secrets;

c) engage in market manipulation (including pump-and-dump, spoofing, wash trading) or coordinated activity to that end;

d) spam, point-farming, or create/use sybil accounts (breach of anti-sybil rules);

e) publish personal data without legal basis;

f) act contrary to applicable law or these Regulations.

The Service Provider may (i) hold, hide, remove, downgrade or flag a Signal; (ii) temporarily/permanently limit module access; (iii) withhold or claw back rewards; (iv) report to authorities where required or justified.

  1. Reputation, algorithms and evaluations. Reputation Score, Community Review, reward allocation and slashing are made automatically and/or at discretion in accordance with the Community Signals Policy. The Service Provider is not obliged to disclose the full rules or logic of algorithms and may change them to improve quality, security and compliance.
  2. Stake/Slashing and settlements.

a) Stake (if required) may be locked until community/algorithmic evaluation ends;

b) Slashing may result in partial or full loss of Stake in negative outcomes, abuses or violations;

c) Rewards may be granted in points/credits/MXD tokens/other benefits; where cash payments are provided, the currency used is USD;

d) The Service Provider may set off fees, penalties or slashing and withhold payouts in justified cases (fraud, dispute, compliance);

e) Users are solely responsible for taxes on Rewards.

  1. Liability and hosting. Content in the module is created by Users. The Service Provider acts as a hosting provider/digital intermediary and is not responsible for accuracy, completeness, timeliness or usefulness of Signals. The Service Provider assumes no ex-ante monitoring obligation. Violations may be reported under § 9.
  2. No continuity obligation. The Service Provider may at any time modify, limit, suspend or terminate Community Signals (in whole or part), including resetting or migrating reputation systems, rankings, algorithm parameters, limits and thresholds.
  3. External dependencies. Community Signals may rely on Third-Party Services (market-data APIs, blockchain infrastructure, anti-sybil systems). The Service Provider is not responsible for their availability, accuracy or costs—see § 5(11) and § 19.
  4. Risks. Users acknowledge risks inherent to UGC and algorithms (errors, delays, bias, manipulation), and that past results do not guarantee future outcomes.
  5. Relation to § 17 (MXD) and policies. Where Rewards or Stake use MXD or other Digital Assets, § 17 applies. Technical details and parameters may be set out in the Community Signals Policy and updated under § 13.
  6. Appeals. The Service Provider may provide a limited appeals process in the Community Signals Policy. Final decisions on rewards/slashing/reputation are final to the extent permitted by law.
  7. Jurisdictional compliance. Functionality, thresholds, availability and forms of Rewards may vary by jurisdiction (including blocks and additional AML/KYC) to ensure legal compliance. § 22 applies accordingly.


Updated on: 23/08/2025

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